A few weeks back we lost an item sent through the country's national mailing service. The recipient did not receive the item we sent so we made a complain.
Lo and behold, in less than 3 weeks we were fully refunded. Price of the item plus the postage we had paid.
Anyone with experience(s) with our own mailing service back home? Have you ever got your sent item(s) lost and got a refund? How was it handled? Do share :D